Our members had the opportunity to learn and get a better understanding of what impacts their productivity and how the Working Sm@rt behaviours can help gain an hour a day. Priority Management gave also tips to DBWC members on how to customize their Inbox to facilitate better email management by prioritizing emails, optimizing the search functionality, and learn about the ‘File Fast, Find Fast’ option with practical examples to apply the required customization on their personal/work MS Outlook.  Priority Management also shared ways to avoid productivity pirates and interruptions that steal their time and best practices for better planning.